Terms and Conditions for Comffy Furniture

Welcome to Comffy Furniture! By accessing or using our website, you’re agreeing to the following terms and conditions. Please take a moment to read them carefully.

1. Your Agreement to Our Terms

When you use the Comffy Furniture website, you’re confirming that you understand and agree to be bound by these Terms & Conditions. If you don’t agree with any part of these terms, please don’t use our website.

2. About Our Products

We do our best to ensure that all product descriptions and images on our site are as accurate as possible. However, please understand that slight variations in color, texture, and dimensions can occur due to the natural characteristics of materials and our manufacturing processes.

Keep in mind that all product information, including prices and availability, can change without prior notice. We also reserve the right to limit the quantities of any products we offer.

3. Placing an Order

When you place an order through our website, you’re making an offer to purchase the products you’ve selected. All orders are subject to acceptance by Comffy Furniture. We reserve the right to decline any order for any reason.

All prices are listed in Kenyan Shillings (KES) and include applicable taxes. Payment must be made using one of the accepted methods displayed on our website. You agree to provide accurate and complete payment information for all your purchases.

4. Delivery Information

We’re pleased to offer free delivery within Nairobi. For deliveries outside Nairobi, the risk of loss and title for products transfers to you once we’ve delivered your order to the carrier.

Please note that all delivery dates are estimates and aren’t guaranteed. We can’t be held responsible for delays caused by factors beyond our reasonable control, like unforeseen logistical challenges or external events.

5. Returns and Exchanges

Our detailed returns and exchanges policy is available on our Exchange Policy Page. Please refer to this page for comprehensive information on eligibility, procedures, and timelines.

In general, returns and exchanges are subject to certain conditions. Products must typically be unused, in their original packaging, and accompanied by proof of purchase.

6. Intellectual Property Rights

All content on the Comffy Furniture website, including text, images, logos, trademarks, designs, and software, is the exclusive property of Comffy Furniture or its licensors. This content is protected by copyright and other intellectual property laws.

You are not permitted to reproduce, modify, distribute, display, or otherwise use any content from our website without our prior written consent.

7. Managing Your Account

If you choose to create an account on our website, you are responsible for keeping your account information, including your username and password, confidential. You agree to take responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate your account at our discretion if we believe there’s a breach of these terms or for any other valid reason.